Blog Archives

8 years with WordPress

Happy Anniversary to this blog https://prasoonk.wordpress.com!

I registered on WordPress.com 8 years ago in Dec 2005! It was my experiment with Web 2.0, participatory web, rather than one-way web 1.0.

Thanks to WordPress for flying with me. Keep up the good tool for blogging!

Web and mobile presence for SME

Consider this fact: There are 18,000 pearl dealers in Hyderabad. But, only 3 are present in web searches. Given the fact that there are 125M internet users and 70M mobile internet users in India, there is a missed opportunity for these businesses.

  1. Users: According to eMarketer reports, emerging economies saw 88% growth in internet user. There are 70M mobile internet users, which represents 60% of total internet users. In 2015, these figures will be 300M and 180M respectively. These users are moving their times from other media like TV and newspaper to mobile and internet now constituting 30% of their media consumption on an average.
  2. eCommerce opportunity of India will be 40B representing 6x growth over current numbers. 80% of eCommerce is projected to be travel. While, only 1/10 of total online users buy online, it will jump to 1/3 in 2015.
  3. Habits: On internet, a user has 7hr purchase decision time, which is only 1hr on mobiles for categories like restaurant etc.
  4. With growth rate of 463% between Q1, 2011 and Q1, 2012, India is among the world’s fastest growing countries in terms of mobile app sessions. Also, with increasing smartphone adoption (smartphones are expected to be ~15% of total mobile device sales in 2012, doubling from 2011), India is emerging as a potential target market for mobile apps.

Today there are almost 2 billion Internet users worldwide. In 2000, there were 361 million worldwide. But go back even farther in time and you’ll find out that back in 1995, the Internet had a worldwide user base of less than 40 million.

For perspective:

  • The Internet user base of today is 50 times larger than it was in 1995.
  • Facebook today is 15 times larger than the entire Internet was in 1995.

Some businesses enabled by internet to compete with big businesses having big marketing budget.

  1. Dollar Shave Club started in Jan 2011. It raised $9.8 million in Oct 2012for international expansion. A true internet company ready to disrupt gillettes and Bics Here’s the video:
  2. Red Tomato Pizza has come up with VIP Fridge Magnet to revolutionize home delivery of pizza. When hunger strikes, Red Tomato Pizza to rescue.
  3. Beatlabs
  4. Kissflow

Some cool Google products are:

  1. Google Business Photo – Philips Light Studio, Hyderabad has piloted this.
  2. Apps in Google Hangout – e.g. Cacoo lets you share diagrams.
  3. Google+ Events leaves any event site to dust with part mode picture sharing letting attendees post and share pictures seamlessly.
  4. OCR and image search is baked into Google Drive.

SAP, Database, ERP et al

Keynote

Asian paint case study – 5k employees, 30k shops. Android platform. ERP platform.

Successfactors – As big and as old a SAAS company as Salesforce. 15m users. 3500 customers >10 yrs in cloud.

Indus SAP user group – Manish Choksi, CIO Asian Paints Ltd. is the chairman. SIG on BI, industry auto, pharma launching soon, platform. Partner summit.

Steve Lucas – Executive VP & GM, DB & Technology. sap.com/rds Rapid deployment Service improves time for SAP deployment.

Paradigm shift: 85B apps in 2016. 8B population. Big data, real time, predictive. 7.5 ZB 90% video.

SAP visual intelligence has been inspired by Tablaeu in an open admission by Steve. Explore it on microsite.

Social mobile panel

Niraj Athalye. Neelam Dhawan (HP)

Sentiment analysis, intention. Asian Painting will help consumer find the right painting contractor with the help of friends. People as media – socialcasting. Personalization of software.

Analytics

Decision revolution – inform, align, adapt.

BI, EPM, GRC

  • Query & reporting
  • Dashboards
  • Data Discovery
  • Predictive analysis

3d model from right hemisphere acquisition integrated into analytics. @atul_sap

Ashok leyland

Venkatesh. Building information culture by leveraging BI. Sap ECC, dealer business management. SAP is used in all joint ventures for collaboration and monitoring as well. Business analytics is a subset of BI. SIAM competitive data, and Commodity price of steel, benchmark. Business insights. IT maturity: supplier, enabled, IT led organization. Hubble telescope into business operations and performance.

Information maturity path 

  1. Data analysis
  2. Information
  3. Performance
  4. Predictive

BA maturity

Data mashup

Access control

BI obesity

VmWare

Infrastructure efficiency, simpler management,  built-in availability, greater agility

NIC HBA teaming

Smartphone growth and LBS opportunities in India

Introduction

Mobile Local Search is experiencing unprecedented growth in India and is poised for increased adoption in the years to come.

MobileLocalSearchSocial Local Mobile
Globally, there 6B mobile subscribers. 1B out of which are smartphone users. We are seeing a proliferation of mobile apps. 80B apps were downloaded in year 2011. GPS is standard (97%). This is Fuelling demand for LBS technology and application. It is bringing about  a paradigm shift. There is a greater demand than ever for serving relevant info based on location, be it biz listing, restaurants, reviews, events and what not. We are using mobile to shop, not just search for listings. 3 utmost important things with regard to LBS (Location Based Services) are performance, privacy and relevance.

  1. What performance means is to provide intuitive, fluid, and quick experience. Speed (3G, 4G) is increasing for mobile internet. 45% population is covered by 3G network. 150 countries have 3G adoption. Wifi is another ways of connecting. These high speeds enable dynamic and rich content to be delivered to mobiles. Still there are substantial users on Edge or 2G.
  2. Privacy – A user must be cognizant that they share location and what they want in return. There are operators, who misuse client’s location by flooding them with spam. An LBS needs to be very transparent with how they are using client data.
  3. Relevancy – Accurate. Evolve, constantly navigate. Easy to navigate on smartphone device. minimize time and cost. Contextual relevance – time of day. Search queries. Time of day, day of week, holiday. LBS now needs to go specific. Instead of just searching for restaurants, a user could be searching for pizza place. Getting recommendation for diff venue.

Poynt Overview

Poynt started in June 2008 as a Blackberry app in North America. It has rich listing and actions – Reserve a table, add to calendar, saving on smartphone for future reference. Local theatre, watch trailer. Actionable search experience. It continues to evolve based on billions of interactions. It is pushing itself into Ad publishing space. It is present in 9 countries with India being latest launch. It has following ways of doing location detection – wifi hotspots, cell tower, triangulation, are used first while activating GPS.
China is going to be their next geography. Cost and effort to enter new market can be taxing. Carrier, OEM, users, marketing, monetization need to be put in place, so Poynt has been using a partner to enter a new geography. In India, it found right partner in Timescity. It established relationship with OEMs like Blackberry, Samsung, Nokia, Apple. It brought global experiences and learning during launch in EU, adoption to the table. India is culturally different. Gave a leg up on competition. Globally, Poynt has 15M users, 70% of which come from North America. India is also doing significant growth rate. User retention (> 80%) in India is standing out. Nokia Lumia 700-800 devices have it preloaded in India. 85% users come from such preloaded phones. Average retention of rest of geographies is 60-70%. with the result that other OEMs are showing  interest. Samsung will pre-load timesPoynt soon.

Smartphone Market in India

Currently there are 20M smartphones in India and growing at 100% rate. In first quarter of 2012, 2.5 M smartphones were sold out of a total 50.2 M. 6M smartphones were shipped in 2010. That figure grew to 12M in 2011. Mobile internet has a high uptake in emerging market like India. According to Google MD, Rajan Anandan, 40% of Google search queries in India come from mobile, which is higher than US (14%), UK (6%) and Russia(11%).
Usage Pattern:

Behavior of 15-24 will not change, so when they hit 31+, internet use will become higher for that age group as well in 5-8 years. Source of data – Industry sources and reports. Newspaper articles.
Challenges:
Network capabilities, smartphone adoption, relationship with OEM’s are current barriers to quicker uptake of LBS apps.

iPhone Apps Stats For India

  1. A total of 103.29 Million iPhone apps were downloaded in India.
  2. 12.92 million iPhone app downloads in India in August 2011.
  3. Of the 12.92 million, 11.74mn were Free Apps and 1.18 million were paid.
  4. 20,493 new iPhone apps in India in August 2011.
  5. Downloads of iPhone apps with in-app purchase in India in August 2011 stood at 4.23M (32.77% of all downloads).

LBS app showcase: timesPoynt

Best of breed Data needs to meets LBS technology for the growth of LBS app. Restaurants, nightclubs, bars, events, movies and more categories need to be served. More content to make it useful to users. As a brand advertiser, how do you get involved? Banner. Dynamic and rich is challenging on 2G/Edge. Getting eyeballs, adoption is first priority. monetization will come later. What do you see it going in 1 year? Android platform growth has been phenomenal. We have barely scratched surface. Poynt is device-agnostic. So, it sees device differences in different geographies. Their main competitors are Google generic search among others. Actionable, transactionable and Hyperlocal search is the new frontier. Sometimes, demographic assumption can be made on the basis of phone. Blackberry vs iPhone user. Jaguar case study. Blackberry is communication device, not video. While iPhone is also a good video consumption device. Keeping these in mind can help to get high CTR and ROI.

2011 in review

The WordPress.com stats helper monkeys prepared a 2011 annual report for this blog.

Here’s an excerpt:

A New York City subway train holds 1,200 people. This blog was viewed about 4,300 times in 2011. If it were a NYC subway train, it would take about 4 trips to carry that many people.

Click here to see the complete report.

Social media for doctors

Image

I was privileged to be a faculty for social media marketing, blogging for doctors at Maharashtra University of Health Sciences. There were 25 doctors, who were present there as part of CME (continuing medical education). They earned 4 points out of it. Medical informatics is green-field space in India and a lot of development will take place in near future. I enjoyed talking about blogging, wiki, Facebook marketing, Twitter and Health 2.0 with wonderful participants. Looking forward to interact with all of you at:

The king of restaurant menus – Zomato

  is the destination for foodies in metro for not just for food ordering/take-out, but we also browse the site before heading to a restaurant. We come to know approximate cost of our outing!

The following 3 features, I love are:

  1. Availability of menus for all restaurants, I go to – As I mentioned above, other competing sites don’t have menus always available.
  2. Ability to share my favorite restaurant lists, e.g. Been There by Prasoon Jha.
  3. I as a user of the site should be able to add a restaurant, not just the restaurant owner.

3 features, which I dislike or new enhancements, I’d like to see are:

  1.  When I search restaurants in a particular locality, say Malad(W), I’d want to see them on a map.
  2. Another feature,I’d want is private lists, which I can share only with my friends.
  3. I’d also like an ability to follow food editors or a favorite foodie in my neighborhood.

So, that completes an entry from Prasoon Kumar or Prasoon Jha for the Zomato feedback contest. I think it is a nice usecase for social media participation and crowd-sourcing product ideas!

If a company participates in social media, it should be ready for good as well bad comments

I am doing a case study on the participation of Avaya in social media. Here is the summary of presence in various
business and social networking sites:

Network

Avaya
Employees

Groups

LinkedIn

>500

38

Facebook

>500

40

MySpace

The
only Avaya references are to Avaya as a name.  I was unable to find a way to enter or search for company
name, and searching for a ‘*@avaya.com’ or just ‘avaya.com’ as an email
address didn’t work

I was
unable to identify any Avaya-related groups on MySpace

Plaxo

You
can only search for people to whom you are already connected

6

 

Let’s analyze them one-by-one. If we go to Linkedin, we will find the groups relating to Avaya products,
Avaya employees, and Devconnect:

Group
Name

Description

Owner

Members

      Avaya Alumni
Network

      Worldwide
network of Avaya employees, past and present. • Get in touch with old
colleagues! • Accelerate your career/business through members of the Avaya
Alumni Network. Please ensure Avaya is in your LinkedIn
profile before joining.

Rajeev
Kalavar

1,650

 

 

 

 

      AVAYA
CONNECTIONS

      This group is
designed to bring former and current Avaya employees together to share ideas
and opportunities.

Andrew
Meringoff

1,357

 

 

 

 

      Avaya
Professionals

      All about
Avaya, for Avaya professionals to meet and get in touch to share knowledge.
Recruiters not allowed in this group!

Cas Blokker

999

 

 

 

 

      Telecom IP
consultants group

      The telecom
IP consultants group is a team of network and project managers’ consultants,
working with multiple Service providers and corporate customers. The
objective of the group is to exchange the contracting prospects world wide on
the following field: Junipers, Cisco, Nortel, Avaya, etc.

Amin Amor

386

 

 

 

 

      Avaya DevConnect

      Member of the
Avaya DevConnect Developer & Partner Program

Jon Alperin

264

 

 

 

 

      Ex-Lucent
Alumni

      A networking
group for former Lucent Technologies Employees worldwide that
are
active in telecommunications industry including former/current
Lucent, Bell Labs, Avaya, Agere and current
Alcatel-Lucent professionals.

Patrick
Duncan

242

 

 

 

 

      Call Center
Technologies Brewery

      The Group
Focuses on Call Center Technologies Platforms like Cisco IPCC, Dialogic,
Asterisk and Avaya. Also Consultancy and outsourcing is focused upon.

Asif Khan

206

 

 

 

 

      IVR and CTI
for CRM

      This group is
for networking, discussions and job postings around IVR, CTI for Genesys and Avaya

Chirag Shah

172

 

 

 

 

      Avaya
Engineers

      This is a
group for sharing anything concerning Avaya.

Jesper Dahl

133

 

 

 

 

      UDN, an Avaya
DevConnect program

      This group is
for software developers who are members of UDN, an Avaya DevConnect
program focused on development of advanced communications applications

Jon Alperin

96

 

 

 

 

      Avaya
Employees and Users

      This is a
group for Avaya employees, Avaya Business Partners and Avaya users, used to
share connections, experience and information.

David Glumac

93

 

 

 

 

      Avaya
Telecoms Forum

      For IT
professionals involved in the telecoms field using Avaya technology e.g. IP
Telephony, SIP, business services, Multi-media channels, call routing,
unified messaging.

Andrew
Evans

78

 

 

 

 

      Avaya
Associates

      Group
dedicated to Avaya Professionals with skills / interests in all of the Avaya porfolio or products – INDeX to
Definity, IP Office or Network Alchemy to Media
Server / Communications Manager (8300, 8500, 8700), AIC, IQ, CMS, Modular
Messaging & Diallers, Multivantage

etc….

Greg Tatton

68

 

 

 

 

      AVAYA Network

      Avaya is a
global leader in communication systems, applications, and services. Learn
about where we’ve been, where we’re headed, and the leaders that are getting
us there.

Ranjit Patel

60

 

 

 

 

      Contact
Center Architects

      Join today
Contact Center Architect Group! http://contactcenterarchitects.com It is a
Professional Group of Qualified Contact Center Architect who is having
exposure & expertise of Contact Center Technologies across the platform
like Aspect, Genesys, AVAYA, Nortel, CosmoCom, ININ etc.

Ranjit Patel

56

 

 

 

 

      Avaya
Solution & Interoperability Test Lab (SIL) Alumni

      Where current
and former members of the Avaya Solution & Interoperability Test Lab
(SIL) under Skip Hubner and DevConnect
Test Lab stay in touch

Samy Cheng-Robles

49

 

 

 

 

      Tata Telecom
Alumni

      This is a
worldwide group of all ex-Tata Telecom employees, who share common bonding,
trust and comraderie despite our diverse
backgrounds. All ex-employees of Tata Telecom (now Avaya) will be considered
for membership.

Parag Kasture

45

 

 

 

 

      IVR Engineer

      This group is
all about IVR Engineer.Cisco, Juniper, Huawei, Checkpoint, Nortel, Alcatel-Lucent, Ericsson,
Marconi, ADVA, Ciena, Fujitsu, Avaya, Intervoice.If you are an Engineer with experience in any
of the above, join this group.Your

membership may be subject to the approval of the group manager.

 Balram singh

43

 

 

 

 

      Unified
Communication Forum-Avaya,Cisco,Mitel,Nortel

      Enter a brief
description of your group and its purpose, i.e., “This is a group for User
Experience Design professionals to expand our network of people and ideas.”

Sanjay
Ramdhonee

41

 

 

 

 

      Greater
Philadelphia Avaya Users Group

      GPAUG is a
group for individuals who use or manage Avaya communication technologies. The
group hosts bi-weekly meeting and has provided discounted and free Avaya
training classes. Members in the group also assist each other with technology
questions. Serving, Pennsylvania, New Jersey and Delaware.

Val B

32

 

 

 

 

      Avaya
Specialists

      Dedicated
Group for Avaya Technical Specialists based in the UK to connect to old
colleagues, network or even get technical advise.
The group is designed for experienced Avaya Specialists and accredited
Engineers – ACA, ACS and/or ACE’s.

Ross
Mitchell (ross_mit@hotmail.com)

29

 

 

 

 

      Avaya Alumni

      Where ex-Avayans stay in touch.

Sukij Yongpiyakul

27

 

 

 

 

      Avaya Select

      Enter a brief
description of your group and its purpose, i.e., “This is a group for User
Experience Design professionals to expand our network of people and ideas.”

Sanjay
Ramdhonee

26

 

 

 

 

      Avaya

      A group for
former employees, current employees and vendors/agencies that have worked
with Avaya

Jeff
Fall

12

 

 

 

 

      Avaya GSD

      Group of
people supporting Avaya products.

Abhishek Gupta

11

 

 

 

 

      Avaya
Employees

      This group is
designed to network all current Avaya employees around the globe. Feel free
to Join and netowrk with your colleagues
..
!

Sateesh Karra

10

 

 

 

 

      Avaya
Certified Associates

      Anyone who is
Avaya Certified is encouraged to join this new group. Focused on bringing
together anyone working or associated with the networking field.

Peter
Valencia

9

 

 

 

 

      AVAYA
Business Partner Professionals

      Enter a brief
description of your group and its purpose, i.e., “This is a group for User
Experience Design professionals to expand our network of people and ideas.”

Jeff
Stewart

9

 

 

 

 

      Associated
Communication Consultants, Inc. – ACCI

      ACCI’s mission is to achieve the results necessary to
meet our client’s computer, data and telecommunications goals while realizing
the highest productivity and rate of return on their investment.
Consultation, acquisition of equipment &material. NEC, Microsoft, Avaya,
Nortel, Cisco/Linksys

David
Stroh

8

 

 

 

 

      Mid-West
Avaya Advocates

      This group is
a non manufacturer sanctioned group dedicated to
being an open forum for discussion, praise, venting, and/or just the exchange
of ideas between Avaya Business Partners, Avaya Users, and potential users evaulating Avaya as an option for their Business
Communications strategy.

Jason Boni, ACA

7

 

 

 

 

      Were you with
me in Tata Telecom

      This group is
to bring together the prople who have worked in
Tata Telecom and who are now continuing with Avaya Global Connect, India

Vijay Raghavan

7

 

 

 

 

      AVAYA HOWTO

      This group is
created to share knowledge about AVAYA equipments, send new job
opportunities, and more….

Juan
Francisco Cardoza Mancilla
Jr.

5

 

 

 

 

      Sencit

      Sencit is a group for user experienced Telecom
professionals who are employed by Sencit (Sencit Brussels, Sencit

Antwerp, Sencit Liège, Sencit Enterprise, the Sencit
companies in The Netherlands) or are related to it’s partners (Toptel, Plantronics, Toledo, Go
Telecom, Avaya, Alcatel-Lucent,…).

Roel Vandenbroucke

5

 

 

 

 

      AVAYA DK User
Group

      Professional
User Group for AVAYA users in Scandinavia

Nicholas
Hansen

2

 

 

 

 

      Avaya GSD
Argentina

      Avaya Global
Services Delivery members from Argentina.

Daniel
Chrabolowsky

2

 

 

 

 

      Central PA
Alliance of Avaya Users (CPAAU)

      Professional
group of Avaya Users (customers) in the Central PA area to exchange ideas and
to network.

Karen Peiffer

2

 

 

 

 

      Avaya GlobalConnect Karamchari

      Avaya GlobalConnect is India’s leading provider of intelligent
communications solutions, systems and services focused on meeting the needs
of organizations large to small.

Madhur Seth

1

 

 

 

 

      Avaya
Colleagues

      Enter a brief
description of your group and its purpose, i.e., “This is a group for User
Experience Design professionals to expand our network of people and ideas.”

Mohamed
Ashiq

1

 

If we head over to Facebook, we
will find it everywhere. In fact, Avaya is making a great push for connecting Facebook profile with CRM.

Facebook Groups related to Avaya

 

 

 

 

Group
Name

Network

Size

Type

New

    AVAYA – GSD Argentina

    Avaya

    11 members

    Just for Fun – Totally
Pointless

 

 

 

 

 

 

    AVAYA

 

    365 members

    Organizations –
Professional Organizations

9 More
Members

 

 

 

 

 

    Avaya Employees

 

    145 members

    Business – Companies

 

 

 

 

 

 

    Avaya DevConnect

 

    112 members

    Business – Companies

 

 

 

 

 

 

    Dude I Hate Avaya

 

    111 members

    Common Interest – Beliefs
& Causes

    3 More Members

 

 

 

 

 

    We love Avaya

 

    53 members

    Business – General

    3 More Members, 1 Wall
Post

 

 

 

 

 

    ODA A LA AVAYA

 

    29 members

    Common Interest – Friends

    1 More Member

 

 

 

 

 

    Avaya IP Office

 

    24 members

    Business – General

 

 

 

 

 

 

    Avaya Canada

 

    21 members

    Business – Employment
& Work

 

 

 

 

 

 

    Avaya GlobalConnect

Employees

 

    17 members

    Common Interest –
Activities

 

 

 

 

 

 

    INDIOS AVAYA

 

    14 members

    Sports & Recreation –
General Sports

 

 

 

 

 

 

    Avaya Egypt

 

    13 members

    Business – Companies

 

 

 

 

 

 

    Facebook
Avaya

 

    13 members

    Organizations –
Professional Organizations

 

 

 

 

 

 

    DOWN WITH AVAYA!!

 

    4 members

    Just for Fun – Totally
Random

 

 

 

 

 

 

    Avaya EMEA

 

    3 members

    Business – Companies

 

 

 

 

 

 

    Avaya Gold Business
Partner Requires – Business Development Executive

 

    1 member

    Business – Employment
& Work

 

 

 

 

 

 

    Nortel BCM vs Avaya IP Office

 

    2 members

    Internet & Technology
– General

 

 

 

 

 

 

    Avaya Platinum Partner

 

    3 members

    Business – General

 

 

 

 

 

 

    AVAYA

 

    1 member

    Business – Employment
& Work

 

 

 

 

 

 

    Avaya Belgium

 

    11 members

    Organizations –
Professional Organizations

 

 

 

 

 

 

    albatross

 

    481 members

    Music – Rock

    1 More Member, 1 Board
Topic

 

 

 

 

 

    Centennial College–HP
Science and Technology Center Students

 

    405 members

    Student Groups – General

    1 Fewer Member

 

 

 

 

 

    SIP Protocol

 

    159 members

    Internet & Technology
– Languages & Formats

    3 More Members, 1 Wall
Post

 

 

 

 

 

    Atento
Venezuela

 

    122 members

    Common Interest – Friends

 

 

 

 

 

 

    Agence
ChoYou

 

    65 members

    Business – Marketing
& Advertising

    1 Fewer Member

 

 

 

 

 

    APAC Underground!

 

    79 members

    Common Interest – Friends

 

 

 

 

 

 

    Hold Fox News Accountable

 

    33 members

    Common Interest – Beliefs
& Causes

 

 

 

 

 

 

    proCSG

 

    21 members

    Business – Companies

 

 

 

 

 

 

    Want to work in an
IT/Telecoms company in Surrey?

 

    17 members

    Business – Employment
& Work

 

 

 

 

 

 

    Future Technology

 

    12 members

    Business – Employment
& Work

 

 

 

 

 

 

    Nissi
Media

 

    7 members

    Business – Employment
& Work

 

 

 

 

 

 

    Elect Robert Carr for
Council Willoughby Ward 4

 

    6 members

    Organizations – Political
Organizations

 

 

 

 

 

 

    Modular Messaging

 

    3 members

    Business – Companies

 

 

 

 

 

 

    Artelco

 

    4 members

    Internet & Technology
– General

 

 

 

 

 

 

    SOTEL SYSTEMS

 

    3 members

    Business – General

 

 

 

 

 

 

    ???VoIP, Ecsino=Skype+Cisco

 

    3 members

    Business – General

 

 

 

 

 

 

    SoftPhone
Sistemas de Call Center Gratuito

 

    2 members

    Internet & Technology
– Computers & Hardware

 

 

 

 

 

 

    URGE

 

    1 member

    Business – Companies

 

 

 

 

 

 

    Para que
vuelva el plantronick y tengamos mute!!

 

    16 members

    Common Interest –
Activities

    1 More Member

 

 

 

 

 

    Old Timer’s Soccer

 

    8 members

    Sports & Recreation –
Recreational Sports

    1 More Member

 

Plaxo, which is now a part of
Comcast, one of Avaya’s customers of Avaya Aura has healthy presence of Avaya
as well.

Plaxo  Groups related to
Avaya

 

 

 

 

Name

Size

URL

Description

Tags

Avaya
CTI

78
members

http://avayacti.plaxogroups.com

All
about Avaya and CTI (AIC, TSAPI, CCE, …) No
recruiters!

Avaya,
AIC, CTI, VOIP, CCE, Telecom, Contact center, Call Center, Voice Portal, IVR,
Telecom, Voice, Email, blending, Switch, @Voice

 

 

 

 

 

Avaya
Inc. Brasil

62
members

http://avayanos.plaxogroups.com

Grupo de profissionais

Avaya no Brasil.

PBX,
Lucent, Avaya, Call Center, CTI, IQ, CIE, IVR, CMS, S8700, S8300, S8500,
G350, G700, G650, IA770, Audix, VoIP,
SIP, CM, Comunication Manager, DAC, ACD, Solaris,
Linux, DADS, Dev Connect, ASA, Softphone, ipPhone, R2, ISDN, CDR, Dialog Designer, EPW, Distributed
Off

 

 

 

 

 

Avaya
UC Champions Team

5
members

http://avayaucchampions.plaxogroups.com

This
is the community group for the virtual team of champions focusing around the
topic of Unified Communications applications.

uc, unified
communications, avaya, cti,
collaboration, fmc

 

 

 

 

 

Avaya

3
members

http://avaya.plaxogroups.com

Avaya
users and engineers

 

 

 

 

 

 

CRM
Specialist Group

10
members

http://crmspecialist.plaxogroups.com

To
join all people who works with CRM technologies.

CRM,
CTI, Siebel, Genesys, Avaya

 

 

 

 

 

Contact
Center Management

50
members

http://ccma.plaxogroups.com

This
group contains Contact Center Managers. English language please

Contact
Center, Call Center, CCMA, Management, Customer Support, Direct Sell,
Cross-Sell, Avaya, Siemens, Alcatel, Lucent, Nortel, Cisco

 

 

 

Experiencing HealthcampMD via UStream

HealthCampMd09 is going on right now in Maryland, but I am a part of it via UStream! Mark Scrimshire started with the keynote. He sets down the rules of the game – conversation, contribution and collaboration.

Mark kicking off HealthCampMd09

Mark kicking off HealthCampMd09

Now, Mark covers the healthcamp in this ppt.

Next is ppt from the sponsor of the event.

Facebook is down at 1:03PM IST

[Update: Facebook Architecture links added]

  1. Quora link on Facebook architecture
  2. Facebook‘s Github page – Hiphop PHP to C++ compiler, memcached, cassandra
  3. Facebook OpensourceApache Hive,
  4. Facebook Engineering FB page
Facebook website is down image

Facebook website is down image

Yes, it is true. Facebook, which if considered a country is the 7th most populous one, is down. The following message appears on the site:

Sorry, an error has occurred.

We’re working on getting this fixed as soon as we can.

Facebook logo Last time, there was an outage on July 2007 for 1 and 1/2 hours. Last week, there were a lot of phishing attacks, like Areps.at.